Satifsfaction Fully Guaranteed! If you are dissatisfied with your purchase return for a full refund withing 30 days. Also, our Champagne Opener is unconditionally warranted for 5 years. Do not attempt to repair a broken opener. To obtain a replacement (no questions asked), simply return your broken opener along with $2.00 for S&H (cash is preferable) to: Champagne Products, 222 N. Myrtle Ave., Monrovia, CA 91016. If you plan to order more openers in addition to replacing a broken opener then add just $1.00 for each replacement.